Eventually Ticketing
Creating Events

Custom registration questions and fields

Custom registration fields let you collect additional information from attendees beyond the standard name and email. You can add custom questions to your event to capture dietary restrictions, t-shirt sizes, session preferences, or any other details your event requires.

What you can collect

Add custom questions to your event registration form using these field types:

  • Text fields — Short text or long text responses

  • Choice fields — Single select, Multi-select, Checkbox (single), or Yes/No. Single select and Multi-select take an Options list, and Multi-select lets attendees pick several options. Checkbox (single) is a single consent or agree box with no options list; Yes/No offers two fixed choices.

  • Contact fields — Email address or phone number

  • Number — Numeric input

  • Date — Date picker

Each question can be marked as required (attendees must answer) or optional, and you can add helper text to clarify what you're asking. A required Multi-select question needs at least one choice, while a required Checkbox (single) needs the box checked.

Ask a question on all tickets or specific ticket types

Each registration question has an Asked on control that sets which ticket types the question applies to. The default is All tickets; choose Specific tickets to select the ticket types that should see the question. Add-on ticket types are not listed in the picker because they do not receive attendee seats.

A question with no selected ticket types continues to apply to every ticket, so existing events keep their previous behavior until you change a question's setting. Guests see and answer only the questions that apply to their ticket type.

Add and reorder questions

Custom questions are managed in the event editor under Registration questions. Name and email are always collected by default and cannot be removed or reordered.

You can reorganize custom questions at any time by dragging them into your preferred sequence. The saved order is used on the public registration form.

Question labels cannot contain a web address or HTML. If validation fails, the editor keeps the question open and shows the message under the label.

Where registration data appears

Responses to your custom questions appear in:

  • Attendee details — View individual attendee responses in your dashboard

  • CSV export — Each current custom question becomes its own column after the standard attendee columns, headed by the question label and ordered with your saved question order. Answers from checkout, manual guest add, and post-purchase attendee information are included. See Exporting attendees to CSV.

  • Check-in view — Access custom field responses during event check-in

Plan requirements

Custom registration fields require the Essentials plan or higher. The Free plan does not include custom registration fields.

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