Billing and plans
Eventually uses a flat monthly subscription model with no per-ticket fees. You pay a fixed subscription for the plan you choose, plus standard Squarespace Payments processing fees when you sell paid tickets. This guide covers plan options, how to change your plan, payment methods, and invoice history.
Plan comparison
Each plan includes specific limits on active events, attendees per event, and team members. All plans include core features like native Squarespace checkout, the embeddable calendar widget, attendee dashboard, QR code check-in, CSV export, discount codes, mobile event creation, confirmation emails, reminder emails, and calendar invites.
Feature | Free | Essentials | Growth | Pro |
|---|---|---|---|---|
Monthly cost | $0 | $19/mo or $190/year | $49/mo or $490/year | $169/mo or $1,690/year |
Active events | 3 | 20 | 50 | Unlimited |
Attendees per event | 25 | 50 | 100 | Unlimited |
Team members | 1 | 3 | 5 | 10 |
Paid tickets & multiple ticket types | Limited: up to 3 paid orders, no multiple ticket types | Yes | Yes | Yes |
Recurring events | No | Yes | Yes | Yes |
Custom registration fields | No | Yes | Yes | Yes |
Waitlists | No | Yes | Yes | Yes |
Reminder emails | Yes | Yes | Yes | Yes |
AI-assisted setup | No | Yes | Yes | Yes |
Remove Eventually branding | No | Yes | Yes | Yes |
Klaviyo and Kit integrations | No | No | Yes | Yes |
Outbound webhook endpoints | 0 | 0 | 1 | 10 |
Access codes for ticket types | No | No | Yes | Yes |
Week view | No | No | Yes | Yes |
AI assistant connection | No | No | Yes | Yes |
Timed ticket release | No | No | No | Yes |
Dedicated support | No | No | No | Yes |
Personal onboarding and migration | No | No | No | Yes |
Free plan
The Free plan is designed for testing, free events, and small gatherings. It includes up to 3 active events with up to 25 attendees each, and one team member. You can host free RSVP events without requiring Squarespace Commerce. The Free plan is available at no cost.
Essentials plan
Essentials is ideal for regular workshops and classes. At $19/month, or $190 billed annually, you can run up to 20 active events with 50 attendees each and 3 team members. This plan unlocks paid tickets, multiple ticket types, recurring events, custom registration fields, waitlists, and removal of Eventually branding. Paid events can use Squarespace Commerce or Stripe for checkout, depending on the payment method you configure.
Growth plan
Growth supports a busy calendar. At $49/month, or $490 billed annually, you get 50 active events with up to 100 attendees each and 5 team members. Growth adds the Klaviyo and Kit integrations, access codes for ticket types, week view, and connecting an AI assistant such as Claude or ChatGPT to your account.
Pro plan
Pro removes the caps. At $169/month, or $1,690 billed annually, you get unlimited active events and unlimited attendees per event, plus 10 team members. Pro adds timed ticket release, dedicated support, personal onboarding, and migration support. Pro is available through self-serve checkout in Settings, the same as every other plan.
Upgrading your plan
Upgrades take effect immediately. When you upgrade, you get instant access to the new plan's features and limits. Any prorated credit from your current plan is applied to the upgrade cost. Only the team owner can change the plan; admins and members see the plan options but cannot check out.
To upgrade:
Go to Settings in your dashboard.
Select Billing.
Review available plans and select the one you want.
Confirm your payment method and complete the upgrade.
Downgrading or canceling
Downgrades between paid plans take effect immediately: your new plan's limits and features apply right away, and the prorated credit for the unused part of your current plan is applied later.
Before downgrading, export any data that requires higher-tier features. If you're over the new plan's limits for active events or attendees, you may need to reduce your event count before the downgrade completes.
To downgrade or cancel:
Go to Settings and select Billing.
Choose your new plan. To cancel, select Downgrade to Free: this opens the Stripe Billing Portal, where you can manage cancellation.
Review the changes and confirm.
Payment methods and billing information
You can update your payment method and billing address from the Billing section in Settings. This is where you'll also see your current plan, subscription status, and next renewal date.
For paid events, payments from your customers are processed through Squarespace Payments or Stripe, depending on the payment method you configure for ticket checkout. Eventually does not charge per-ticket fees, but standard processing fees apply, and those fees go to the payment provider handling the transaction (Squarespace or Stripe), not Eventually.
Plan checkout payment methods
Self-serve plan checkout runs through Stripe and shows the payment methods we accept there. Depending on your location and device, you may see options such as card, ACH Direct Debit, Apple Pay, Google Pay, Cash App Pay, and Amazon Pay. Not all methods appear for every account.
ACH Direct Debit
When you pay by ACH Direct Debit, your plan is activated as soon as the debit is initiated, even though the bank transfer itself typically takes up to 4 business days to fully settle. If the payment later fails, your plan automatically reverts to the Free tier.
Pending payment states
After checkout, the billing page may show a status-specific notice instead of a generic success message. These notices reflect the actual payment state, not just the return from checkout:
Processing: your bank debit is in flight, typically for up to 4 business days. Your plan features are already available in the meantime.
Verification required: Stripe needs you to confirm microdeposits before the debit can begin, and your plan activates once payment completes. Click Verify your bank account if a link is shown, or check your email for Stripe's microdeposit verification link.
See Plan checkout shows a pending or verification state for troubleshooting guidance.
Invoices and receipts
Your recent invoice history is available in Settings under Billing (the latest 10 invoices). Each invoice is generated automatically after a payment and can be downloaded as a PDF.
To access invoices:
Go to Settings and select Billing.
Scroll to the invoice history section.
Click to download any invoice as a PDF.
Related guides
Add a new card during reseller checkout: how saved cards are used for future renewals
Manage reseller domains and sites in the Domains & Sites hub: manage auto-renew for domains and site bundles
Roles and permissions: who can access billing and subscription settings