Roles and permissions
Eventually uses role-based access control to determine what each team member can see and do. The admin team surface offers four roles: Owner, Admin, Support, and Viewer. In company settings, members can be designated as Admin or Member.
Admin team roles
The admin team page shows the following roles and module access:
Owner: Full access to all modules. Cannot be removed from the team. Only an owner can transfer ownership to another person.
Admin: Full access to all modules except Billing and settings. Can manage team membership.
Support: Can view and manage accounts and use support tools. Cannot access revenue, subscriptions, referrals, team management, or billing and settings.
Viewer: Read-only access to the dashboard and accounts. Cannot access subscriptions, revenue, support tools, referrals, team management, or billing and settings.
Module reference
The admin team permission matrix covers these modules:
Dashboard
Accounts
Subscriptions
Revenue
Support tools
Referrals
Team management
Billing and settings
Company settings roles
In the company settings page, team members can be assigned as Admin or Member.
Squarespace admin panel
When the Eventually Panel is enabled, any current member of the connected Eventually team can connect the Squarespace admin panel and read panel data. Sensitive pre-sale changes (creating, updating, deleting, rotating, archiving, or activating pre-sales) and seeing plaintext access codes require an owner or admin. Removing a member from the site team ends their panel access immediately.
Squarespace extension
Starting the extension install does not require an Eventually account: a new seller approves the extension in Squarespace first and creates the account afterward. If the approver is not already a team member, they join as an admin when the team has an owner, or as an owner when it does not. Existing team members retain their current role. A signed-in team member with the Member role cannot complete the install, because connecting Squarespace takes an owner or admin. After joining a team, only owners and admins manage the extension: they set or clear the Primary Calendar Page and change which calendar is primary. Other team members can view the setup checklist and the saved page address but cannot change them. See The Eventually Squarespace extension.
Ownership transfer
Only the team owner can initiate an ownership transfer. A pending transfer blocks any new handoff until the current invitation is canceled.
See Transfer team ownership for the full handoff workflow.