Eventually Ticketing
Managing Your Account

Verifying your email address

Verifying your email address confirms that you own it. We email you a verification link when you create your account. If you change your address, we email a confirmation link to the new address, and the change applies only after you confirm it from that link.

Verify your address

  1. Open the email with the subject Verify your email.

  2. Click the link in that email. It opens a page titled Verify your email that asks you to set a password.

  3. Enter a password in Password, then enter it again in Confirm password.

  4. Click Verify my email.

Clicking the button verifies your address, replaces your account password with the one you chose, signs out any other sessions on the account, disconnects any AI assistant connections and Squarespace panel sessions on the account, and signs you in. Reconnect the panel or an AI assistant afterward. If the password is blank, shorter than 8 characters, or the two fields do not match, verification does not complete and the link stays usable for another try. Opening the link alone does nothing, so a mail scanner cannot verify your address for you. Verification links are good for 2 days and work once.

If your link expired or never arrived, click Resend verification email. The button appears on the screens that need a verified address, such as your pending invitations and connecting an AI assistant. Check your spam and promotions folders before retrying, since a repeat request delivers the same kind of message to the same address.

We limit how often verification emails go out. If you request several in a row you will see: Too many requests. Please wait a few minutes before requesting another verification email. Wait a few minutes and try once more.

Verification and password resets

The Forgot password form sends a password reset link whether or not your address is verified. If your address was never verified, completing the reset verifies it and signs you out of your other sessions. See Sign in and recover your account.

If you are signed in as someone else

Clicking a verification link while signed in to a different account shows: You're signed in as [email]. Sign out and click that link again to verify a different account.

We refuse rather than switching accounts behind your back, and your link stays usable. Sign out, then open the link again.

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