Eventually Ticketing
Billing & Payments

Squarespace reseller billing link setup

Squarespace reseller billing links in domain and website management pages, and in Squarespace-sent emails, should resolve to the Eventually Domains & Sites hub. Operators run a one-time sync task to set or repoint the billing URL, such as during initial configuration or when the target host or URL changes. The task preserves existing reseller settings and updates only the billing link.

What customers see

When you manage Squarespace websites or domains through Eventually, Squarespace displays a reseller billing link in two places:

  • Domain and website Billing areas in Squarespace management pages

  • Squarespace-sent emails about billing and subscriptions

These links now point to the Eventually in-app reseller subscriptions page at /settings/subscriptions, which redirects to the Domains & Sites hub at /settings/domains. This is the login-gated Domains & Sites hub where customers manage their Squarespace websites and domains. Old bookmarks and emailed links that use /reseller/subscriptions automatically redirect to /settings/domains.

Operator sync task

The billing link update is not automatic. Operators run the sync task when initially configuring the reseller billing URL, or again when the target host or URL changes.

  1. Ensure the following environment variables are set:

    • APP_HOST: the Eventually application host (default: app.eventuallyticketing.com)

    • RESELLER_BUSINESS_NAME: the reseller business name displayed in Squarespace (default: Eventually)

    • RESELLER_SUPPORT_EMAIL: the support email displayed in Squarespace (default: [email protected])

    • SQUARESPACE_RESELLER_*: the Squarespace reseller API credentials

  2. Run the sync task:

    bin/rails reseller:sync_billing_url

The task reads the current reseller settings from Squarespace, preserves the existing businessName and supportEmail, and updates only the billingUrl field. If a current value is blank, it falls back to the default environment variable value.

This task mutates live Squarespace reseller settings visible to customers. It is safe to re-run because it always preserves existing businessName and supportEmail values, but it should be run only when the billing URL is first configured or changes.

Verification

After running the task, confirm the billing link has been updated by checking Squarespace domain or website billing pages. The link should resolve to https://app.eventuallyticketing.com/settings/domains (or the host configured in APP_HOST).

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