Managing Your Account

Notification preferences

Event hosts can receive branded email alerts when someone registers for an event and when an event reaches capacity thresholds. Open Settings > Notifications to enable these alerts and manage team notification preferences.

Open notification settings

Notification controls are in the Notifications tab of your account settings.

  1. In the Eventually dashboard, go to Settings.

  2. Select the Notifications tab.

The page shows sections for Events, Team, and Billing.

Settings page with the Notifications tab selected

Event host alerts

Under the Events section, enable the host alerts you want to receive.

  • New Registration — Receive an email when someone registers for one of your events.

  • Capacity Alerts — Receive an email when an event reaches 80% capacity or sells out.

Event notification toggles for New Registration and Capacity Alerts

What capacity alert emails tell you

Capacity alerts are sent at two thresholds: 80% capacity and sold out. The email you receive reflects the live ticket count at the time it is sent, so the subject, headline, and progress bar all show the same current percentage.

  • If an event reaches 80% capacity without selling out, the subject reads "Event Title is 80% full" and the body says "Your event is 80% full and filling up."

  • If a single sale jumps the event straight to sold out, you receive only the sold-out alert. The 80% alert is not sent in this case. The subject reads "Event Title is sold out" and the body says "Your event is sold out."

  • If an event crosses 80% first and sells out later, you receive both alerts separately: one at 80% and another when it sells out.

The email includes a progress bar that shows the current sold percentage and a View event button to open the event in your dashboard.

Team notifications

Team members receive notifications based on the preferences in the Team section. Toggle the options to choose which team-wide emails are sent.

  • Team Invitations — Emails sent when someone is invited to join the team.

  • Role Changes — Emails sent when a team member's role is updated.

Team notification toggles for Team Invitations and Role Changes
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