Notification preferences
Event hosts can receive branded email alerts when someone registers for an event and when an event reaches capacity thresholds. Open Settings > Notifications to enable these alerts and manage team notification preferences.
Open notification settings
Notification controls are in the Notifications tab of your account settings.
In the Eventually dashboard, go to Settings.
Select the Notifications tab.
The page shows sections for Events, Team, and Billing.
Event host alerts
Under the Events section, enable the host alerts you want to receive.
New Registration — Receive an email when someone registers for one of your events. This preference also controls over-capacity notices for paid Squarespace orders that arrive after an event fills. See When a paid Squarespace order exceeds capacity.
Capacity Alerts — Receive an email when an event reaches 80% capacity or sells out.
Waitlist Signups — Receive an email when someone joins the waitlist for your event.
Each team member enables the Waitlist Signups alert independently in their own notification settings. The alert reports who joined the waitlist and the current number of people waiting.
What capacity alert emails tell you
Capacity alerts are sent at two thresholds: 80% capacity and sold out. The email you receive reflects the live ticket count at the time it is sent, so the subject, headline, and progress bar all show the same current percentage.
If an event reaches 80% capacity without selling out, the subject reads "Event Title is 80% full" and the body says "Your event is 80% full and filling up."
If a single sale jumps the event straight to sold out, you receive only the sold-out alert. The 80% alert is not sent in this case. The subject reads "Event Title is sold out" and the body says "Your event is sold out."
If an event crosses 80% first and sells out later, you receive both alerts separately: one at 80% and another when it sells out.
The email includes a progress bar that shows the current sold percentage and a View event button to open the event in your dashboard.
Team notifications
Team members receive notifications based on the preferences in the Team section. Toggle the options to choose which team-wide emails are sent.
Team Invitations — Emails sent when someone is invited to join the team.
Role Changes — Emails sent when a team member's role is updated.
