Timed ticket release and sale windows
Timed ticket release lets you schedule when specific ticket types become available for purchase. You can set a start time for when a ticket tier goes on sale, controlling availability without creating a separate pre-sale.
Setting sale windows
Set a Sale starts date and time for a tier to control when it becomes available, and an optional Sale ends date and time to close it. Before the window opens, the tier displays its sale date. After it closes, it displays “Sales closed”; sold-out messaging applies when capacity is exhausted.
Edit the ticket tier in the Tickets & capacity section.
Set the Sale starts date and time.
Optionally set a Sale ends date and time.
Click Save ticket.
Sale windows are interpreted in the event's timezone. Saving an unrelated event-builder field does not clear an existing timed release.
How sale windows behave when events change
When you duplicate an event, ticket types keep their sale windows, per-order limits, capacity types, and original prices. When you move an event to a new date, its ticket sale windows shift with the event date.
Editing a recurring event with a selected scope persists ticket changes, and future occurrences keep applicable ticket limits and capacity settings without inheriting an absolute sale window that would close sales early.
On a recurring event, a timed sale start applies to the first date only. The event builder labels the field Available from (first date only), and later dates in the series go on sale immediately. To hold back the whole series, use Pre-sales.