Eventually Ticketing
Checkout & Payments

How checkout works through Squarespace Commerce

Eventually uses your Squarespace Commerce checkout for paid tickets. When customers purchase tickets, they complete payment directly on your Squarespace site, with no redirects to external pages and no third-party branding overlay.

Ticket purchases use your connected Squarespace store's configured currency, including for non-USD stores. Prices display in that currency across the widget, event pages, confirmation pages, the dashboard, and ticket emails. Your Eventually plan itself is billed in US dollars.

Completed sales keep the currency used at purchase, even if your store currency later changes. Historical amounts on confirmation pages, attendee views, and ticket emails show that sale currency, and mixed-currency revenue appears as separate subtotals that are not converted or combined. We don't perform FX conversion.

Payment processing and fees

Standard Squarespace Payments processing fees apply to each transaction. We charge a flat monthly subscription for your plan, with no per-ticket fees on top of your Squarespace costs.

Paid tickets process only when your Squarespace site’s checkout is connected. If it is not connected, we block the paid purchase path and show buyers a disabled Sales open soon state on the widget and hosted event page instead of a broken checkout link.

Free registration by default still completes in Eventually without Squarespace checkout. External registration and standard free/RSVP paths are not blocked by this paid-checkout guard. Connect checkout from Settings → Payments by selecting Connect Your Squarespace Site; see Connect your Squarespace site and Common checkout issues and solutions.

When a buyer starts checkout from a standalone /e/ event link rather than an embedded widget, their ticket selection is transferred into the Squarespace cart automatically through a page on your site that already carries the Eventually widget, then forwarded to checkout. If no verified embedded page is available, buyers land on the Squarespace product page and must select tickets again. A dedicated bridge page remains an optional override; see Set up the checkout bridge page for standalone paid checkout for setup steps.

Free tickets

By default, free tickets are claimed instantly in Eventually without going through Squarespace Commerce. Attendees complete a quick registration and receive a confirmation email.

You can also route free tickets through Squarespace Commerce so $0 orders appear alongside paid purchases in your store order history. This is set per event in the Checkout section of the event editor. See Record free tickets in your store for setup steps.

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